The email address I put in for my login ID is not correct but I cannot change it. Therefore I will not have the correct email address for me. Can you change it for me?
You will need to register again in this case. On the thermostat please go to MENU > SETTINGS > RESET > RESET REGISTRATION.
Once the registration is reset, please go back to the main screen and wait 30 seconds. Then select MENU > REGISTRATION and from here you will get the 4 digit registration code that you will need to register your thermostat with.
Click the link: 'register' tab and use the 4 digit code to start your registration again.
See this article for further information: https://ecobee.zendesk.com/hc/en-us/articles/227874827-Step-5-Registering-the-thermostat-to-create-an-online-account