ecobee is committed to protecting our customer’s privacy.
We support WPA/WPA2-AES security for connecting to Wi-Fi networks. Once the ecobee thermostat has joined the Wi-Fi network, it initiates an encrypted TLS connection to ecobee's servers. This TLS connection is authenticated using certificates, and provides privacy and data integrity to the underlying communication channel. The security model of the thermostat is one in which the device itself always initiates connections to ecobee’s servers—no incoming connections from the internet are permitted to the device.
ecobee products and services use an SSL connection to ensure the highest level of security. The SSL protocol is commonly utilized by banks, government agencies, and e-commerce sites to ensure privacy and the protection of personal information.