ecobee

Help! My remote sensors won’t pair with my ecobee.

If your room sensors aren’t detecting your ecobee, try the following steps.

 

  1. Remove the battery from the room sensor.
  2. Re-insert the battery upside down.
  3. Wait for five minutes, then remove the upside-down battery.
  4. Re-insert the battery right side up.

 

Your ecobee should be able to detect the sensor and walk you through the pairing process. If not, please contact our support team.

Was this article helpful?

Have more questions? Submit a request