How do the Smart Home/Away and Follow Me features work?



Smart Home/Away is the feature that senses if you’re home during a scheduled Away period (and vice versa) to automatically override your schedule. That way you’re guaranteed the intuitive comfort and energy savings of your ecobee, even when the unexpected happens.


To configure your Smart Home/Away settings, go to your ecobee and select MAIN MENU > SENSORS > SMART HOME/AWAY. By disabling it, your ecobee will strictly follow your programmed schedule.




Follow Me is a feature that enables your ecobee to adjust the temperature depending on what room it detects occupancy in. When there are multiple rooms occupied, ecobee uses the average of those sensors, ensuring that there are no sudden or large changes for your heating and cooling system.


To set it up, you’ll need to pick and choose a subset of sensors that Follow Me will then apply to. Go to the MAIN MENU > SENSORS > FOLLOW ME, then check off the sensors you want to have paired.




When Follow Me is disabled, your ecobee will use the average temperature readings from all sensors—not just selected ones. To ensure your thermostat calibrates the average temperature to just one room, simply disable Follow me and only select the room you’d like the thermostat to use to adjust temperature.


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