How do I unregister my ecobee from my ecobee account?

Are you moving or replacing your thermostat? Follow the steps below to unregister your thermostat from your ecobee account.

  1. Log into your web portal account.
  2. Click on the Menu icon in the top right corner.
  3. Select My Account.
  4. Click on Unregister Thermostat.
  5. Select the thermostat you want to unregister, then click Unregister.
  6. If you only have one thermostat registered on this account, it will prompt you with a warning message. To continue with unregistering your ecobee, click on Delete Account.

Please note that unregistering your ecobee does not de-associate your thermostat with your Apple HomeKit account (on your iOS device or iCloud). Here's how you can remove the ecobee from your Apple HomeKit account.

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