ecobee

My ecobee is named ‘My ecobee3’, but Alexa does not seem to understand it.

This means Alexa might not be able to understand the name of your ecobee. Here are a few things you can do:

Make sure you’re using your ecobee’s name correctly. To confirm what you’ve named your ecobee, on your thermostat, go to Settings > Preferences > Thermostat.

Make sure that your ecobee’s name is easy to understand. For instance, Alexa will have trouble understanding ‘ecobee3 lite’ or a name that is spelled differently (such as 'b3dr00m').

You can change the name of your ecobee at any time by going to Settings > Preferences > Thermostat > Input the new name. Once you’ve changed it, you’ll need to ask Alexa to discover devices again.

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