You had questions, and we have answers. These are the more popular questions we've been getting online for the ecobee4:
What’s new about ecobee4?
The ecobee4 has Alexa Voice Service built-in and is an Alexa hub. You can now control your home's temperature, control other smart home devices and access over 12,000 other Alexa skills - all with your voice. Click here to learn all about the ecobee4.
Are the same room sensors compatible with the ecobee4 and ecobee3/ecobee3 lite?
Yes, all our wireless sensors will be compatible with the ecobee4. If you already have wireless room sensors with your ecobee3 or ecobee3 lite, they will connect and work with the ecobee4. Click here for more sensor info.
When will the ecobee4 be available?
ecobee4 is available on May 15th. You can pre-order now from our store.
What’s the difference between ecobee3, ecobee4 and ecobee3 lite?
ecobee4 is now an Alexa hub with built-in functionality. While the ecobee3 and ecobee3 lite only have integration with Alexa, and still need an Echo or Dot for voice control. Click here for more information.
Can I simply put an ecobee4 on my current ecobee thermostat’s back plate?
The back plate for the ecobee4 was specially designed to make room for the speaker. Meaning you need to replace it. However, the wiring configuration and PEK (if you don't have a C-wire) is the same. Check out this handy how to article.
Are there any additional costs to using you?
The Alexa service is free of charge, and just requires you to create an Amazon account. There is no charge for any of our online features. Signup for your Amazon Alexa portal here.