Activating/Pairing a new sensor
Once your thermostat is on the Active screen:
1) Gently pull the plastic tab on the back of the sensor
2) On the ecobee’s screen, look for a message. The 4-digit ID should match the 4-digit code on the back of your sensor. Tap “Yes” in the bottom right to confirm pairing
3) Choose a sensor name from the list, or enter your own custom name by selecting “Enter Your Own.” Tap “Next” when you are done
4) Choose what Comfort Settings you want the room sensor to participate in by checking or unchecking the checkboxes. When a sensor “participates” in a Comfort Setting, its temperature readings will be used in tandem with the thermostat’s readings to calculate an average temperature across multiple rooms. Tap “Next,” and then “Finish” when you are done.
If you are unsure what settings you’d like to use, leave all of the boxes checked for now. You can always change participation settings later by going to MAIN MENU > SENSORS, tapping the sensor, and then tapping “PARTICIPATION.”
If the room sensor pairing prompt does not appear on your ecobee’s screen and you are certain you are on the Standby screen, please check out our troubleshooting article on sensor pairing.
More information about room sensor installation and optimal location placement can be found in our Room Sensor Installation Guide.
Your ecobee’s schedule consists of temperature profiles called “Comfort Settings.” By default, your ecobee will have Comfort Settings for Home, Away, and Sleep. You can create additional Comfort Settings from the Web Portal.
Each Comfort Setting will have its own set of “Participation” rules that tell the ecobee which temperature sensors to use (including the thermostat itself) when calculating the current average temperature.
You can tell the ecobee to include or ignore any sensor readings when averaging the temperature, including the temperature sensor on the thermostat itself.
For example, you may want to set “Away” to only use the temperature reading from the thermostat base unit, but for “Sleep,” you may want to place the room sensor in a bedroom and only use the room sensor’s temperature.
When a sensor is not participating, it will still report the temperature to the ecobee, but its temperature reading will not be factored in when the thermostat calculates the average home temperature.
You can change participation settings via one of two methods:
MAIN MENU > SENSORS > Tap the sensor you wish to change > PARTICIPATION
MAIN MENU > COMFORT SETTINGS > Tap the Comfort Setting you wish to change > “Participating Sensors”
At least one sensor must be participating in each Comfort Setting.
NOTE: If there is a difference in sensor participation rules between scheduled Comfort Settings (for example, Home to Sleep), the ecobee will gradually transition into the new sensor participation rules rather than suddenly switching and having to face a sudden drop or rise in averaged temperature. This process usually takes about 30 minutes.
How to tell if a sensor is participating:
Go to MAIN MENU > SENSORS on the thermostat or Web Portal and look for the following icons:
The sensor is currently participating (sensor is filled in with white)
The sensor is not currently participating (sensor is hollow)
How Smart Home and Smart Away Work
|Smart Home||Smart Away|
Duration (runs until one of the following occurs)
|Temperature set points||
- Follow Me will include sensors that have detected occupancy within the past 30 minutes.
- If 30 minutes pass with no occupancy detected, that sensor will then be excluded until occupancy is detected again
- No occupancy is detected from any sensors
- A manual temperature Hold is set on the thermostat
How does Follow Me function under the “Sleep” Comfort Setting?
About Room Sensors
- Room sensors use 915MHz radio waves to communicate with the thermostat
- Sensors communicate both temperature readings and occupancy readings to the thermostat
- Room sensors have a built-in occupancy detection sensor that uses infrared technology to detect body heat signatures
- Sensors have a range of 45 feet from the thermostat
- A room sensor is powered by a CR2032 coin battery
- A single CR2032 battery will last approximately one year (this can vary based on factors such as the distance the sensor is placed from the thermostat)
- An ecobee thermostat can support up to 32 room sensors
- The sensors have a viewing angle of approximately 120 degrees horizontal and 25-30 degrees vertical
- Occupancy detection is based on continued presence within a sensor’s viewing angle, not merely motion detection. A person must be within a sensor’s range for several minutes to trigger occupancy