How do I reboot my ecobee Switch+?

Need to reboot your Switch+? No problem. Follow these steps:

  1. Press and hold the main button for 5 seconds
  2. Wait for the voice prompt to say "Restart device."
  3. Press the main button again

Your Switch+ should then restart and be back to normal.

If you're still experiencing problems, please contact ecobee support: 

1.877.932.6233 (Toll free)

1.647.428.2220 (International)

email us:


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