I have multiple line or load wires. What do I do?

If you have a line, load, neutral and ground wire, you should be able to install your ecobee Switch+. We suggest that you connect ground to ground and neutral to neutral first, and then connect your load and line wires to the Switch+, the same way that they were connected to your old switch. Your connection might look something like this:


Old Switch Wiring:




ecobee Switch+ Wiring:





If this doesn't match your wiring, please contact an electrician to complete your install or give ecobee support a call, we will be happy to help.

ecobee support: 

1.877.932.6233 (Toll free)

1.647.428.2220 (International)

email us:

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