How do I factory reset my ecobee switch+?

If you find yourself needing to reset your ecobee Switch+, simply follow these steps:

  1. Press and hold the main button for 5 seconds
  2. Wait for the voice prompt to say "Reset to factory settings."
  3. Press the main button again

Your Switch+ will then reset to its default factory settings.

If you're still experiencing problems, please contact ecobee support: 

1.877.932.6233 (Toll free)

1.647.428.2220 (International)

email us:



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