ecobee

How to use Access Control on your ecobee thermostat

Access Control allows you to control who can adjust your ecobee. You may find this feature useful if you have curious children or if you’re renting out a unit with an ecobee installed and want to prevent the tenant from making any drastic changes.

 

To access this menu, go to:

 

MAIN MENU > SETTINGS > ACCESS CONTROL > ENABLE SECURITY CODE

 

  

 

From here, you will be allowed to set a 4-digit code and set which features you’d like to restrict.

 

 

 

Temperature and Quick Changes

This will prevent someone from adjusting the temperature set point and accessing the Quick Changes menu to set holds.

 

Schedule

This will prevent someone from making any adjustments to your ecobee’s schedule on the thermostat.

 

Vacation

This will prevent someone from creating a vacation schedule or adjusting any pre-existing vacation schedule.

 

System and Settings

This will prevent someone from changing the system mode on your ecobee (switching from heat mode to cool mode and vice versa), as well as adjusting any of the ecobee’s settings—this includes the date and time, preferences (thermostat name, heating and cooling range, hold action, etc.), Wi-Fi configuration, equipment and threshold settings, and resetting the ecobee’s equipment settings and/or registration.

 

All

This will prevent someone from adjusting any of the settings previously listed (schedule, vacation, system, settings, temperature, quick changes).

 

 

What if I forget my Access Control code?

For security purposes, the access control code can only be released to the email address that’s registered to your ecobee.

The best way to reset the code is to login to the Web Portal and disable Access Control remotely:

  1. Login to ecobee.com
  2. Click on SETTINGS > ACCESS CONTROL
  3. Click "Disable"

Otherwise, if you need the code released, you'll need to reach out to our Support team and confirm all of your details before we can release the code.

 

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