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How do I add more or reduce the number of thermostats in my SmartBuildings account?

You can add more or reduce the number of subscriptions you have in SmartBuildings at anytime. 

To do so simply to go to your Account Dropdown > Subscriptions > Select your Subscription > Edit Subscription > Change your Quantity > Update your Subscription 

Prorated: If you add more subscriptions, you charged for the number of seats increased for the prorated amount for the remainder of your current term.

For example, if you purchase a 1-year plan for 10 thermostats (10 x USD $20/year) and add 5 subscriptions halfway through your term, you will be charge for 5 subscriptions for half the cost of the term (5 x USD $20/year x 0.5), and any taxes where applicable. 

Credits: When you reduce your subscriptions, your account will receive a credit for the prorated amount for the remainder of your current term.

For example, if you purchase a 1-year plan for 10 thermostats (10 x USD $20/year) and remove 5 subscriptions halfway through your term, you will receive a credit for the 5 removed subscriptions (5 x USD $20/year x 0.5) for the remaining half of the term.

At renewal time, you will renew for the current number of thermostats in your account, and any credits on your account will apply towards your renewal.

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