Switch+ General Questions


Can I manually turn my lights on or off?

Of course you can! Simply tap the button on the front of your ecobee Switch+ to turn your lights on and off the old-fashioned way.

Alternatively, you can ask Alexa by saying, “Alexa, turn <Switch+ name> on or off."

You can also switch the lights on or off remotely using the ecobee app.

How many Switch+ units can I connect to my thermostat?

Once this feature is available, you will be able to pair up to 32 ecobee Switch+ devices to a single ecobee thermostat. 

What types of ecobee thermostats can I pair my Switch+ with?

Once this feature becomes available you will be able to pair your ecobee Switch+ with your ecobee3, ecobee3 lite, ecobee4, and SmartThermostat with voice control. 



Using the Switch+ as a Room Sensor

What kind of sensors do ecobee Switch+ come with?

ecobee Switch+ comes with occupancy, daylight and temperature sensors. Occupancy sensors detect whether anyone’s in the room. Daylight sensors detect the amount of ambient light in the room. Together, they work to ensure your lights turn on when you need them (like when you walk into a dark room) and turn off when you want (15 mins after you leave a room). The Switch+ also has a built-in temperature sensor which will work with ecobee thermostats to keep your rooms at your desired temperature (coming soon).

Can I use the Switch+ as a Room Sensor?

Yes, however this feature is still in the works. In addition to occupancy sensors, the ecobee Switch+ also comes with temperature sensors that will be enabled when paired with an ecobee3, ecobee3 lite, ecobee4, or SmartThermostat with voice control. Sign up and we'll let you know when this feature is released:

When will the Room Sensor feature be available?

The Room Sensor™ feature will be available as a firmware update in 2019. You won't have to do anything, your ecobee Switch+ will automatically update. Sign up and we'll let you know when this feature is released:


Switch+ and API

Do I need additional hardware to use Amazon Alexa?

No additional hardware needed - the ecobee Switch+ comes with Amazon Alexa built into the actual device itself, including microphones and speakers that allow you to interact with Alexa from across the room.

Does Switch+ support Bluetooth?

The Switch+ does not support Bluetooth.

However, if you would like to use a different speaker, you can ask your Switch+ to play music through your Sonos speaker. Simply add the skill on your Alexa App and then ask your Switch+ to play whichever song, playlist, radio station, or podcast on your Sonos speaker. 

How do I play music or media on my ecobee Switch+?

You can ask Alexa to play music, podcasts, audiobooks, and more on your ecobee Switch+. When you link your account to your Switch+, you automatically have access to any music available in your Amazon Music Library and any audiobooks available in your Audible Library. Amazon Prime members can also listen to music playlists and radio stations. ecobee Switch+ currently supports Amazon Music, TuneIn, and iHeartRadio.

Note: Currently ecobee Switch+ does not support Spotify or Pandora music streaming services.

To learn how to upload your music collection to your Amazon Music Library, click here. Once you’ve done that, here are some voice commands you can use with Alexa and your ecobee Switch+ to play music and media:

Play music: "Alexa, play some music."

Play specific artist: "Alexa, play music by [artist]."

Music controls: "Alexa, play" or, "Alexa, next."

Restart song: "Alexa, restart."

Play a radio station: "Alexa, play [radio station] on TuneIn."

Play an audiobook: "Alexa, play [title] on Audible," "Alexa, read [title]" or "Alexa, play the book, [title]."

Resume the last played audiobook: "Alexa, resume my book."

Play music through your Sonos speaker: (first enable the Sonos skill on your Alexa App)  "Alexa, play [song/radio/playlist] on [device name]."



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