Switch+ General Questions


Can I manually turn my lights on or off?

Of course you can! Simply tap the button on the front of your ecobee Switch+ to turn your lights on and off the old-fashioned way.

Alternatively, you can ask Alexa by saying, “Alexa, turn <Switch+ name> on or off."

You can also switch the lights on or off remotely using the ecobee app.

Switch+ and API

Do I need additional hardware to use Amazon Alexa?

No additional hardware needed - the ecobee Switch+ comes with Amazon Alexa built into the actual device itself, including microphones and speakers that allow you to interact with Alexa from across the room.

Does Switch+ support Bluetooth?

The Switch+ does not support Bluetooth.

However, if you would like to use a different speaker, you can ask your Switch+ to play music through your Sonos speaker. Simply add the skill on your Alexa App and then ask your Switch+ to play whichever song, playlist, radio station, or podcast on your Sonos speaker. 

How do I play music or media on my ecobee Switch+?

You can ask Alexa to play music, podcasts, audiobooks, and more on your ecobee Switch+. When you link your account to your Switch+, you automatically have access to any music available in your Amazon Music Library and any audiobooks available in your Audible Library. Amazon Prime members can also listen to music playlists and radio stations. ecobee Switch+ currently supports Amazon Music, TuneIn, and iHeartRadio.

Note: Currently ecobee Switch+ does not support Spotify or Pandora music streaming services.

To learn how to upload your music collection to your Amazon Music Library, click here. Once you’ve done that, here are some voice commands you can use with Alexa and your ecobee Switch+ to play music and media:

Play music: "Alexa, play some music."

Play specific artist: "Alexa, play music by [artist]."

Music controls: "Alexa, play" or, "Alexa, next."

Restart song: "Alexa, restart."

Play a radio station: "Alexa, play [radio station] on TuneIn."

Play an audiobook: "Alexa, play [title] on Audible," "Alexa, read [title]" or "Alexa, play the book, [title]."

Resume the last played audiobook: "Alexa, resume my book."

Play music through your Sonos speaker: (first enable the Sonos skill on your Alexa App)  "Alexa, play [song/radio/playlist] on [device name]."



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