How can we help?
Room Sensors
Answers to your questions about ecobee Room Sensor smart features, compatibility, installation, troubleshooting and more...
Using your Room Sensors
- How do I pair Room Sensors?
- How do I re-pair a Room Sensor?
- How Room Sensors help keep your home comfortable
- What do the Room Sensor status icons mean?
- How does temperature averaging work with ecobee3 and Follow Me?
- Where do you view what my Room Sensors are currently reading, and what they read in the past?
Room Sensor Troubleshooting
- My ecobee keeps trying to pair to a room sensor and the message won't go away! Help!
- How do I replace a room sensor battery?
- Help! My sensors aren’t communicating with my thermostat.
- Help! My sensors are showing N/A for temperature and occupancy.
- My Room Sensor won’t pair with my ecobee.
- Wireless sensor - occupancy detection problems
General Room Sensor Questions
- How do Room Sensors work?
- Can I pair ecobee room sensors with non-ecobee products?
- How can I purchase ecobee wireless room sensors?
- What are wireless room sensors, and how do they work?
- Do ecobee wireless sensors work with older ecobee thermostats?
- How many wireless remote sensors do I need?
Still need help? Our support team is waiting to help you. Get in touch.