How can we help?
Sensors
Using your wireless room sensors
- Help! My sensors aren’t communicating with my thermostat.
- Help! My sensors are showing N/A for temperature and occupancy.
- Help! My remote sensors won’t pair with my ecobee.
- What do the remote sensor status icons mean?
- How does temperature averaging work with ecobee3 and Follow Me?
- Where do you view what my sensors are currently reading, and what they read in the past?
Installation
General
- Can I pair ecobee room sensors with non-ecobee products?
- How can I purchase ecobee wireless room sensors?
- What are wireless room sensors, and how do they work?
- Do ecobee wireless sensors work with older ecobee thermostats?
- How many wireless remote sensors do I need?
- How do the wireless remote sensors power themselves?
Still need help? Our support team is waiting to help you. Get in touch.