How can we help?
App & Web portal
- How to Change your ecobee's Property Address
- Finding a Thermostat's Serial Number in the EMS Web Portal
- How to build a schedule using the ecobee web portal
- Where can I find the data for my energy savings?
- Can I view what my ecobee has been doing in the past?
- Can the HomeIQ data from my previous ecobee thermostat be merged with the data from my new ecobee thermostat?
- What's the latest app version for iOS and Android?
- How to set up Geofencing on your Android app.
- Can I control a ecobee from an Android device?
- How do I download the ecobee app?
- How to add ecobee app to the Today View
- iPhone App Link For EMS