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  1. ecobee Support
  2. Documentation & Information

How can we help?

  1. ecobee Support
  2. Documentation & Information

Documentation & Information

Installation guides, user manuals, and technical specifications for ecobee devices, including thermostats and the ecobee Switch+

Miscellaneous

  • Contacting ecobee

ecobee SmartThermostat with voice control

  • ecobee SmartThermostat with voice control Installation Guide

Switch+

  • ecobee Switch+ Installation Guide

ecobee3 lite

  • ecobee3 lite Technical Specifications
  • ecobee3 lite Installation Guide (English)

ecobee4

  • ecobee4 Installation Guide

ecobee3

  • ecobee3 Installation Guide
  • ecobee3 Thermostat - Quick Start Guide (French)
  • ecobee3 Thermostat - Installation Manual (French)
  • ecobee3 Thermostat - User Guide

Need more help? Get in touch with our support team.

Chat with us

Mon to Fri: 11 a.m. to 7 p.m. EST

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phone

1-877-932-6233 (Toll free)

1-647-428-2220 (International)

support hours

Monday to Friday
8 a.m. to 11 p.m. EST

Saturday & Sunday
9 a.m. to 9 p.m. EST

Holiday Hours

Monday, February 15
(Ontario Family Day)
9 a.m. to 9 p.m. EST


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