How can we help?
- How to Change your ecobee's Property Address
- Finding a Thermostat's Serial Number in the EMS Web Portal
- How to build a schedule using the ecobee web portal
- Where can I find the data for my energy savings?
- Can I view what my ecobee has been doing in the past?
- Can the HomeIQ data from my previous ecobee thermostat be merged with the data from my new ecobee thermostat?
- How do I unregister my ecobee from my ecobee account?
- How do I register my ecobee and create a web portal account?
- Is the web portal free to use?
- What is the difference between Setting and Comfort Settings?
- How to add a Comfort Setting into my schedule
- How to Reset Password
- Energy Rating on HomeIQ
- Contractor Portal user guide
- Contractor Portal overview
- Satellite Internet
- Segregate Users to Certain Folders (EMS Portal)
- My HomeIQ Reports Aren't Generating
- Add a Thermostat (EMS Portal)
- Retrieving Your Password
- Setting Low Temperature Alert