How can we help?
- What is the latest ecobee4 firmware version?
- What's the difference between ecobee3, ecobee3 lite, and ecobee4?
- How can I purchase an ecobee4?
- What are Alexa ‘Skills’?
- Can I change the wake word on my ecobee4 like I can on my Amazon Echo?
- How do I stop Alexa from listening? Is there a Privacy Mode?
- How do I add multiple ecobee thermostats to same online account?
- I have multiple ecobee thermostats at my home. Do I need to replace all my other ecobee thermostats if I buy the new ecobee4?
- How do I change my username or email address registered to my ecobee4?
- How far away can I be to talk to my ecobee4?
- Does the ecobee4 also have a motion sensor built-in?
- How do I disable Smart Home/Away on my ecobee4?
- Why does my ecobee4 show that it’s Heating/Cooling within my set temperature
- What ecobee4 features can I take advantage of if I don’t have wi-fi at home?
- Is ecobee4 compatible with variable fan speed and modulation?
- Can I use the same sensors from my ecobee3 on my new ecobee4?
- Why does my thermostat keep saying, “Let me stretch my wings” repeatedly?