How can we help?
- My ecobee3 has lost Wi-Fi connection - How do I reconnect it?
- I have a new router - How do I connect my ecobee3?
- I installed an ecobee3 but skipped Wi-Fi connection - How do I connect now?
- How do I find the network information on my ecobee3?
- How can I purchase an ecobee3?
- What is the Hold setting, and how do I use it?
- How do I start using my ecobee?
- Smart Away - how long before it activates?
- How-to: Reconnect a thermostat that is offline
- ecobee3 not powering on after completing your wiring?
- ecobee3 thermostat rebooting?
- What is the latest ecobee3 firmware version?
- ecobee3 - Is your system compatible?
- ecobee3 Thermostat - Quick Start Guide (French)