Popular topics

How do room sensors work?

Most thermostats only read the temperature in one place (usually the hallway)...

Learn more

What are Alexa Announcements and how do I use them on my ecobee?

Broadcast a brief voice message to every Alexa-enabled device in your household.

Learn more

How do I set up Alexa on my ecobee4?

To start talking to Alexa, you’ll need to link your Amazon.com account.

Learn more

How do I connect my ecobee devices to Google Assistant?

Follow these instructions to link your ecobee account to your Google Assistant account...

Learn more

How do I connect my ecobee thermostat to HomeKit?

Before you begin, please make sure your ecobee is HomeKit-enabled.

Learn more

What is the difference between ecobee3, ecobee3 lite and ecobee4?

The ecobee3 lite does not support accessories (HRVs, ventilators, humidifiers, and dehumidifiers).

Learn more

How do I use the ecobee app to install my ecobee?

Available on both iOS and Android devices, the ecobee mobile app provides...

Learn more

How do I start using my ecobee thermostat?

Congratulations on joining the ecobee community! It’s time to get the most out of your ecobee...

Learn more

STILL NEED HELP?

Our support team is waiting to help you.
Get in touch.

Still need help? Our support team is waiting to help you. Get in touch.