Popular topics

How do I set up Alexa on my ecobee4?

To start talking to Alexa, you’ll need to link your Amazon.com account.

Learn more

What is the difference between e3 and e3lite?

The ecobee3 lite does not support accessories (HRVs, ventilators, humidifiers, and dehumidifiers).

Learn more

How do I connect to HomeKit?

Before you begin, please make sure your ecobee is HomeKit-enabled.

Learn more

How do room sensors work?

Most thermostats only read the temperature in one place (usually the hallway)...

Learn more

How do I use the ecobee mobile app to install my ecobee?

Available on both iOS and Android devices, the ecobee mobile app provides...

Learn more

How do I start using my ecobee?

Congratulations on joining the ecobee community! It’s time to get the most out of your ecobee...

Learn more

STILL NEED HELP?

Our support team is waiting to help you.
Get in touch.

Still need help? Our support team is waiting to help you. Get in touch.