Connecting to the Internet

To connect the system to the ecobee EMS Web Portal you must have a broadband Internet connection and a wireless network.

Setting up WiFi

To set up the WiFi radio: From the Home screen, select More > Settings > Switch WiFi on and select your network from the list  of available networks

The ecobee EMS is equipped with a WiFi radio that connects to a wireless network. You must enable and configure the WiFi radio to access the wireless network. 

When the WiFi radio is turned on, the Thermostat displays a list of available networks, along with an indication of the signal strength and whether security encryption is used. 

Once the network has been detected, press on that list item to continue with the configuration. If the network is encrypted, you will be asked to enter the password for that network.

Advanced Configuration 

Advanced configuration lets you input the network parameters manually. Select this list item and choose the network you wish to connect to or add one to the list (i.e. if the network does not broadcast its SSID). You will then be able to view and configure the following: 

  • Dynamic or Static IP addressing
  • SSID
  • Password
  • Type of Encryption
  • WiFi Channel
  • IP Address
  • IP Subnet
  • Gateway
  • Primary and Secondary DNS

The ecobee EMS uses TCP Port 8089 to communicate to the ecobee servers. If you cannot connect to, contact the network administrator to determine if this port is blocked.


NOTE: These steps pertain to the EMS thermostat. For modern ecobee thermostats (ecobee3, ecobee3 Lite, ecobee4, ecobee Smart Thermostat with Voice Control), you will need to allow communication to port 8190 as well.

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