ecobee

How to adjust the preferences on your ecobee thermostat

  • To access these settings select Menu > Settings > Preferences.  Refer to User Guide (Configuring Personal Preferences).

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Date & Time

You can configure the time to use a 12 or 24-hour format.

Note: The current date and time are programmed during initial setup and automatically from the Internet. If you need to adjust the data and time, log in to your personalized web portal.

On the thermostat:

To adjust the time format:

  1. Select Main Menu > Settings > Date & time
  2. Select Time format.
  3. Touch 12 hr or 24 hr.

Via the Web Portal:

  1. Select Settings tile.
  2. Select Time.
  3. Select 12 Hour or 24 Hour.

Temperature Display

You can configure your ecobee thermostat to display the temperature values in Fahrenheit or Celsius.

On the thermostat:

  1. Select Main Menu > Settings > Preferences
  2. Select Temperature display
  3. Touch °F or °C

Via the Web Portal:

  1. Select Settings tile
  2. Select Preferences
  3. Select Temperature Display
  4. Select Fahrenheit or Celsius

 

Heating/Cooling Ranges

You can configure your ecobee thermostat to only display a specific heat and/or cool set point range. This prevents users from selecting values outside the displayed range.

On the thermostat:

  1. Select Main Menu > Settings > Preferences
  2. Select Heating range or Cooling range
  3. Adjust the allowed upper and lower values
  4. Touch Save.

Via the Web Portal:

  1. Select Settings tile
  2. Select Preferences
  3. Select Heat Set Point Range or Cool Set Point Range
  4. Set the allowed upper and lower values by sliding the values left or right

 

Thermostat Name

You can customize the name of your ecobee thermostat to suit your needs (i.e. Main Floor). This is useful if you have multiple systems or zones and are accessing your thermostat from your personalized web portal.

On the thermostat:

  1. Select Main Menu > Settings > Preferences
  2. Select Thermostat name.
  3. Select an existing name from the list or choose Enter your own.
  4. Touch Save.
  5. If you choose your own name, enter the custom name and touch Save.

 

Screen Brightness

You can customize the brightness of your ecobee thermostat's screen. The brightness of both the active and standby screens can be configured independently. You can also configure the screen to automatically sleep (i.e. turn off) whenever your ecobee thermostat enters the Sleep activity period. For example, if your ecobee thermostat is located in a bedroom, you may want to blank the screen when you are sleeping, whereas if the ecobee thermostat is in a hallway, you may want the screen displayed all the time.

On the thermostat:

  1. Select Main Menu > Settings > Preferences
  2. Select Screen brightness.
  3. Adjust the values of the Active and Standby screen brightness.
  4. Select Screen sleeps when I sleep if you want to make the screen blank during the Sleep activity period.

Active to Standby Screen Timer

You can configure how long it takes for the standby screen to activate after you have finished using the ecobee thermostat.

On the thermostat:

  1. Select Main Menu > Settings > Preferences
  2. Select Active to standby screen timer.
  3. Adjust the activation time as required.

Via the Web Portal:

  1. Select Settings tile.
  2. Select Preferences.
  3. Select Active to Standby Sleep Timer.
  4. Select the length of time before the screen sleeps by sliding the values left or right.

 

Hold Action Duration

You can configure how long a manual change to the set point will remain in effect.

On the thermostat:

  1. Select Main Menu > Settings > Preferences
  2. Select Hold action.
  3. Select the hold action from the list:
  • 2 hours
  • 4 hours
  • Until the next scheduled activity
  • Until you change it (default value)
  • Decide at time of change

 

Via the Web Portal:

  1. Select Settings tile.
  2. Select Preferences.
  3. Select Hold Action.
  4. Select the hold action from the list:
  • 2 hours
  • 4 hours
  • Until the next scheduled activity
  • Until you change it (default value)
  • Decide at time of change

Smart Recovery

Smart recovery lets your ecobee thermostat learn how your heating and cooling system works, taking into account weather and historical operating performance so that your home reaches the scheduled set point at the time in which the change occurs (i.e. not afterward). For example, if you wake up at 6:00 AM, you do not need to schedule your Home period to start at 5:30 AM. Smart Recovery will start the HVAC equipment to ensure that at 6:00 AM, the house is at your desired temperature.

On the thermostat:

  1. Select Main Menu > Settings > Preferences
  2. Select Heating Smart Recovery or Cooling Smart Recovery.
  3. Touch Enable or Disable.

Via the Web Portal:

  1. Select Settings tile.
  2. Select Preferences.
  3. Select Smart Recover Heat Mode or Smart Recovery Cool Mode.
  4. Select Enable or Disable.

Access Control

Access Control allows you to control who can adjust your ecobee. You may find this feature useful if you have curious children or if you’re renting out a unit with an ecobee installed and want to prevent the tenant from making any drastic changes. 

To access this menu, go to:

MAIN MENU > SETTINGS > ACCESS CONTROL > ENABLE SECURITY CODE

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From here, you will be allowed to set a 4-digit code and set which features you’d like to restrict.

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Temperature and Quick Changes

This will prevent someone from adjusting the temperature set point and accessing the Quick Changes menu to set holds.

Schedule

This will prevent someone from making any adjustments to your ecobee’s schedule on the thermostat.

Vacation

This will prevent someone from creating a vacation schedule or adjusting any pre-existing vacation schedule. 

System and Settings

This will prevent someone from changing the system mode on your ecobee (switching from heat mode to cool mode and vice versa), as well as adjusting any of the ecobee’s settings—this includes the date and time, preferences (thermostat name, heating and cooling range, hold action, etc.), Wi-Fi configuration, equipment and threshold settings, and resetting the ecobee’s equipment settings and/or registration.

All

This will prevent someone from adjusting any of the settings previously listed (schedule, vacation, system, settings, temperature, quick changes). 

 

What if I forget my Access Control code?

For security purposes, the access control code can only be released to the email address that’s registered to your ecobee.

The best way to reset the code is to login to the Web Portal and disable Access Control remotely:

  1. Login to ecobee.com
  2. Click on SETTINGS > ACCESS CONTROL
  3. Click "Disable"

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Otherwise, if you need the code released, you'll need to reach out to our Support team and confirm all of your details before we can release the code.

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