How do I unregister a thermostat and remove it from my account?

How to unregister an offline thermostat from the app

  1. Sign into the ecobee app
  2. Select your Home and then select the thermostat you wish to unregister
  3. Select the Main Menu icon in the bottom left and then select Device Settings
  4. Select Remove Device
  5. On the confirmation menu, select Remove Device again


How to unregister a thermostat from the Web Portal:

You can also unregister a thermostat from the Web Portal if the app is not an option for you:

  1. Login to to access the Web Portal
  2. Click the menu_icon.PNG icon in the top right corner
  3. Click on My Account
  4. Click Unregister Thermostat


How to unregister a thermostat from the thermostat screen:

Alternatively, if the thermostat is still on the wall and powered on, you can unregister the ecobee from the menu

  1. On the thermostat, go to MAIN MENU > SETTINGS > RESET
  3. Tap YES in the bottom right to confirm

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