ecobee

Installing your ecobee thermostat with a C wire

If your current thermostat has a C wire, please follow the directions below.

Note: For help with ecobee SmartThermostat with voice control installation, please download the app (available for Apple and Android devices) and follow the step-by-step installation guide. See the SmartThermostat with voice control Installation Page for more information.


1) Turn off power to your HVAC equipment before doing any re-wiring, and be sure to take a picture of the wiring at your old thermostat before making any changes

2) Remove the wires from your old thermostat and connect them to their respective terminals on the ecobee

3) Place your ecobee on the wall mount, restore power to your HVAC system, and watch your ecobee come to life!

1) Turn off power to your HVAC equipment before doing any re-wiring, and be sure to take a picture of the wiring at your old thermostat before making any changes

2) Remove the wires from your old thermostat and connect them to their respective terminals on the ecobee

3) Place your ecobee on the wall mount, restore power to your HVAC system, and watch your ecobee come to life!

  1) Turn off power to your HVAC equipment before doing any re-wiring, and be sure to take a picture of the wiring at your old thermostat before making any changes

2) Remove the wires from your old thermostat and connect them to their respective terminals on the ecobee

3) Place your ecobee on the wall mount, restore power to your HVAC system, and watch your ecobee come to life!

If your ecobee does not power on after following these steps above, please refer to this article for further troubleshooting or reach out to our Support team at 1-877-932-6233. Agents are available from 8:00AM – 12:00AM EST Monday through Friday and 9:00AM – 9:00PM Saturday through Sunday.

To ensure prompt service, please have wiring pictures at the thermostat and furnace control board handy.

 

FindPro-cta-banner--support_2x.jpg

Was this article helpful?

Have more questions? Submit a request