At this time we are not migrating existing EMS account holders to the SmartBuildings platform. We will be offering migration to existing users before the end of 2018 in a staged approach. If you would like to be first to be migrated, please advise us via an email to SmartBuildings@ecobee.com and we will place you on a priority list.
How can we help?
Need more help? Get in touch with our support team.