ecobee

What's the difference between SmartBuildings app and the Consumer app?

Depending on your needs the SmartBuildings or Consumer app may be the appropriate solution for you. 

 

If you are managing few thermostats (5 and under) and do not require multi-user logins, and bulk settings and configuration across all your thermostats, the free consumer portal may be the best one for you. 


If you are managing multiple thermostats (5+) across multiple locations, require multi-user access management, and bulk settings, SmartBuildings may be the better solution. 

 

  SmartBuildings App Consumer App
App experience Designed for your Businesses & Multi-family Buildings – ideal for managing multiple thermostats in buildings or across multiple locations.  Designed for your home – ideal for managing 1-5 thermostats in a single home 
Maximum number of thermostats supported Unlimited 15
Thermostat Compatibility Compatible with all ecobee thermostats
ecobee4
ecobee3
ecobee3 lite
ecobee EMS Si
ecobee EMS
ecobee Smart Si
ecobee Smart
Carrier Original Cor (TP-WEM01)
ecobee4
ecobee3
ecobee3 lite
ecobee Smart Si
ecobee Smart
Customer Support Dedicated SmartBuildings customer support & Success Managers Standard ecobee customer support
Batch/Bulk Actions Yes - configure multiple thermostats with 1 action.  Supports limited bulk actions with grouped thermostats. 
Multi-user Login Yes - Supports individual logins for unlimited number of users to the same account. Users may be assigned to 3 different access levels.  No - only 1 registered login per account. 
Mobile App Yes  Yes 
Prices Plans starts at $20/thermostat/year Free

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