Depending on your needs the SmartBuildings or Consumer app may be the appropriate solution for you.
If you are managing few thermostats (5 and under) and do not require multi-user logins, and bulk settings and configuration across all your thermostats, the free consumer portal may be the best one for you.
If you are managing multiple thermostats (5+) across multiple locations, require multi-user access management, and bulk settings, SmartBuildings may be the better solution.
| SmartBuildings App | Consumer App | |
|---|---|---|
| App experience | Designed for your Businesses & Multi-family Buildings – ideal for managing multiple thermostats in buildings or across multiple locations. | Designed for your home – ideal for managing 1-5 thermostats in a single home |
| Maximum number of thermostats supported | Unlimited | 15 |
| Thermostat Compatibility | Compatible with all ecobee thermostats ecobee4 ecobee3 ecobee3 lite ecobee EMS Si ecobee EMS ecobee Smart Si ecobee Smart Carrier Original Cor (TP-WEM01) |
ecobee4 ecobee3 ecobee3 lite ecobee Smart Si ecobee Smart |
| Customer Support | Dedicated SmartBuildings customer support & Success Managers | Standard ecobee customer support |
| Batch/Bulk Actions | Yes - configure multiple thermostats with 1 action. | Supports limited bulk actions with grouped thermostats. |
| Multi-user Login | Yes - Supports individual logins for unlimited number of users to the same account. Users may be assigned to 3 different access levels. | No - only 1 registered login per account. |
| Mobile App | Yes | Yes |
For more information, contact our specialists at 1-888-562-1058 or SmartBuildings@ecobee.com