What is SmartBuildings?
SmartBuildings is the smart thermostat management solution for commercial & multi-family buildings from ecobee.
Who is SmartBuildings for?
SmartBuildings is designed for business owners and property managers who manage 5 or more thermostats in a single location or across multiple locations.
What's the difference between the residential app and SmartBuildings?
SmartBuildings is designed for commercial & multifamily use where thermostats are managed at mass, while the ecobee residential app is designed the home to manage one or a few thermostats. With SmartBuildings, you get:
- A commercial look and feel
- Unlimited thermostats in one account
- Bulk scheduling and setting across as many thermostats as you want
- Team access: Individual logins for as many users as you want to access a single account or parts of the account
For a more detailed comparison, see our comparison chart.
That sounds great! How do I upgrade?
Here are 5 easy steps to upgrade your account:
1. Sign up for a SmartBuildings account on sb.ecobee.com. You can use the same email that you currently use for your existing account.
2. Purchase 1 or as many subscriptions as you require. You can always add more subscriptions at a later date within your app.
3. Set up your SmartBuildings by adding your buildings information
4. Remove your thermostats from your existing residential portal by going to My Account > Unregister thermostat > Select the thermostats you want to remove > Unregister. Your thermostats will retain all your previous settings.
5. Add your thermostats to the SmartBuildings portal using the 12-digit serial number, and you are good to go!
For more information, contact our specialists at 1-888-562-1058 or SmartBuildings@ecobee.com