This article applies to ecobee SmartThermostat with voice control and ecobee4
You can unlink Amazon Alexa Voice Service on your voice-enabled ecobee thermostat through the ecobee mobile app, the ecobee web portal or your Amazon account.
Unlinking Amazon Alexa Voice Service through the ecobee app
- Open the ecobee app and select your thermostat.
- Tap the microphone icon on the home screen.
- Select Unlink Alexa and follow the prompts.
To re-link Amazon Alexa Voice Service from the ecobee app:
- Open the ecobee app and select your thermostat.
- Tap the microphone icon on the home screen.
- Select Sign in with Amazon, enter your Amazon account information and follow the prompts.
Unlinking Amazon Alexa Voice Service through the web portal
- Log in to the web portal.
- Select AMAZON VOICE CONTROL.
- Open the Unlink Alexa tab, then select Unlink Alexa.
To re-link Amazon Alexa Voice Service from the web portal:
- Log in to the web portal.
- Select AMAZON VOICE CONTROL.
- Select Next, enter your Amazon account information and follow the prompts.
Unlinking your Amazon Alexa Voice Service from your ecobee thermostat through your Amazon account.
- Go to your Amazon.com account page.
- Select MANAGE CONTENT AND DEVICES, then select DEVICES.
- Choose your ecobee device and select the action button. Now select DEREGISTER.