ecobee

What are the bandwidth, data, and internet speed requirements of the SmartCamera with voice control?

How much internet bandwidth does the camera require and what are the speed requirements?

In order to ensure the best experience with your SmartCamera with voice control, ecobee recommends a minimum upload bandwidth of 2Mbps and a constant wireless connection (Wi-Fi). This will help ensure the best experience when using the SmartCamera with voice control to record events and videos, take snapshots, use Two-Way Talk, and stream live feed.

We recommend a minimum upload bandwidth of 2Mbps based on the following estimates for:

  • Recorded video: bandwidth range between 100kbps and 600kbps.
  • Live video: the ecobee SmartCamera with voice control adapts to the "receiver estimated maximum bitrate" (REMB). This is currently capped at 600kbps to allow for clips to be recorded while watching live.

It is important to be aware of your upload and download bandwidth to ensure you get the most out of your SmartCamera with voice control. If you are not familiar with your upload/download speeds, please contact your internet service provider to find out more information.

 

What upload bandwidth is used by the SmartCamera with Voice Control?

For recorded video, the SmartCamera with voice control requires an upload bandwidth range between 100kbps and 600kbps.

For live video, the SmartCamera with voice control adapts to the "receiver estimated maximum bitrate" (REMB). This is currently capped at 600kbps to allow for clips to be recorded while watching live.

 

How much data will the camera use per month?

While actual amounts will vary based on usage, ecobee estimates that the SmartCamera with voice control will use about 3GB of data a month for the average user.

Some factors to consider include:

  • How frequently the SmartCamera with voice control features are used.
  • Whether or not you have an active subscription, which unlocks features such as video recording.
  • The number of videos recorded, as well as the duration of videos recorded. If the SmartCamera with voice control is in a high traffic area, for example, it will record and upload more video.

If you are not sure if you have a monthly data limit and/or what your monthly limit is, please contact your Internet Service Provider for more information.

NOTE: By using the Autopilot feature, you can limit the number of recordings captured. With Autopilot enabled, your SmartCamera with voice control will turn off when you are home, effectively limiting the number of recordings taken.

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