ecobee

How to register your SmartCamera with voice control

To register the SmartCamera with voice control, you will first need to install the ecobee app. If you have not done so, follow this link to get started.

Once you have installed the app, follow these steps to register your camera:

For iOS

  1. Select and enter the home you wish to register the camera to, then select the :plus::plus: in the top right hand corner.
  2. Select the camera option under the list of products
  3. Once the four LEDs on the front of your camera are solid amber, select “Good to go!”.
  4. Select the device from the list provided. If you are setting up multiple cameras at once, match the serial number with the number located on the back of the camera
  5. Select the WiFi network that you wish to connect the camera to.
  6. Name your camera.
  7. Complete the pairing and begin using your camera.

1._Home_Overview_iOS.png   2._Add_Device_iOS.png   3._Camera_Glowing_Amber_iOS.png   4._Select_Nearby_Camera_iOS.png 5._Select_Wi-Fi_iOS.png   6._Name_Camera_iOS.png

For Android

  1. Select and enter the home you wish to register the camera to, then select the :plus::plus: in the top right hand corner.
  2. Select the camera option under the list of products
  3. Once the four LEDs on the front of your camera are solid amber, select “Good to go!”.
  4. Select the device from the list provided. If you are setting up multiple cameras at once, match the serial number with the number located on the back of the camera.
  5. Select the Wi-Fi network that you wish to connect the camera to.
  6. Name your camera.
  7. Complete the pairing and begin using your camera.

1._Home_Overview_Android.png   2._Add_Device_Android.png   3._Camera_Glowing_Amber_Android.png4._Select_Nearby_Camera_Android.png   5._Select_Wi-Fi_Android.png   7._Name_Camera_Android.png

 

I can't pair my SmartCamera with voice control! What do I do?

During setup, if your camera’s LED lights are not solid amber, try factory resetting your device using the following method:

  1. Press and hold the two top buttons on the Smart Camera with voice control until you hear the voice menu, then release the buttons.
  2. Wait for the voice menu to say “Reset to Factory Settings” .
  3. Press the Voice Assistant button again.

The lights will turn on white, and after some time, they will turn amber. At this point, it is ready to be set up with the ecobee app.

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