Contacting ecobee


Product and Services Support

Contact ecobee Support

CSHeart.png We’re here to help when you need it.
Send us a message online and we'll find you a solution. 

More Ways to Get Help:

  • Call our Customer Support Team: 

    • 1-877-932-6233 (Toll Free)
    • 1-647-428-2220 (International)

      Monday to Friday: 8:00 am to 11:00 pm EST
      Saturday & Sunday: 9:00 am to 9:00 pm EST
      Holiday Hours: 9:00 am to 9:00 pm EST

      Labour Day - Monday, September 7 
      Thanksgiving - Monday, October 12

  • Send us a Tweet @ecobee

  • Find us on Facebook


Browse Online Support

Visit the ecobee Support site for quick answers, installation guides and in-depth technical articles.

Published Date: August 17, 2020

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