ecobee

Viewing your thermostat's HomeIQ reports

By signing into ecobee.com and clicking on the HomeIQ portal from the Web Portal, you will gain access to the HomeIQ overview screen pictured below.

Overview menu

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This screen gives you an overview of the previous month's HomeIQ reports. HomeIQ reports for the previous month are typically ready within 7-14 days of the current month.

The HomeIQ menu is broken up into several submenus:

  1. Overview
  2. Runtime Report
  3. Community Comparisons
  4. Home Efficiency

Also available from this menu is the System Monitor menu which allows you to view detailed graphs depicting your thermostat's runtime.

From the Overview menu, you can do the following:

  • Click See Your Monthly Report to switch to the Runtime Report menu
  • Click View More Comparisons to switch to the Community Comparisons menu
  • Click the arrow next to Home Efficiency to switch to the Home Efficiency menu
  • Click the arrow next to System Monitor to switch to the System Monitor menu

 

HomeIQ Menus

Runtime Report menu

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This menu displays your thermostat's estimated savings compared to the 72F/22C benchmark.

NOTE: If you see "HomeIQ reports are underway" here instead, your report for the month is either not ready yet or failed to generate for the month due to factors such as insufficient data. Please see this article for more information on HomeIQ report troubleshooting.

 

Community Comparison menu

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This menu displays your Community Comparison results when compared to other homes within your province or state.

The top graph shows your home's runtime savings in relation to the average of your province or state. The further to the right your home is, the better.

The bottom graph shows your ecobee's Comfort Setting values for Home, Away, and Sleep in relation to the average of your province or state.

NOTE: If you see "HomeIQ reports are underway" here instead, your report for the month is either not ready yet or failed to generate for the month due to factors such as insufficient data. Please see this article for more information on HomeIQ report troubleshooting.

 

Home Efficiency menu

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This shows how well your home retains thermal energy relative to others within your province or state.

In this example, this home is in the top 45%, which means they are in the bottom 55%.

The further "Your Home" is to the right of the bar, the more efficient your home is.

NOTE: If you see "HomeIQ reports are underway" here instead, your report for the month is either not ready yet or failed to generate for the month due to factors such as insufficient data. Please see this article for more information on HomeIQ report troubleshooting.

 


 

System Monitor menu

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The System Monitor is used to view detailed graphs depicting your thermostat's runtime data. This menu has 5 distinct submenus:

  • System
  • Schedule
  • Follow Me
  • Weather Impact
  • Download Data

To scroll through the reports, simply click and drag the graph to the left or right. To jump to a specific date faster, click and drag the coloured circle at the bottom timeline portion.

 

System

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This menu allows you to scroll through your thermostat's runtime data. Runtime data is reported and displayed in 5 minute intervals. The vertical white line on the graph indicates the currently selected interval, with the timestamp shown underneath.

To the right of the graph are additional details including equipment runtime and numerical averages of the temperature at that given 5 minute interval. These averages are rounded to the nearest whole number if Fahrenheit is used, or the nearest 0.5C if Celsius is used.

In this example, "Heat/Cool" shows a value of 3:45m and "Fan" shows a value of 0:45m. This means that during the 5:05 PM to 5:10 PM block, the ecobee ran the furnace for 3 minutes and 45 seconds, and ran the fan for 45 seconds.

 

Schedule

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This menu allows you to view details about your thermostat's schedule and Hold history. Runtime data is reported and displayed in 5 minute intervals. The vertical white line on the graph indicates the currently selected interval, with the timestamp shown underneath.

The top part of the graph has two rows: one for your normally scheduled Comfort Setting at the time, and one for your Hold.

In this example, the grey bar in the Hold row indicates that a manually placed Hold was present on the thermostat, overriding the regularly scheduled Home activity.

 

Follow Me

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This menu allows you to view details about your thermostat's sensor readings and participation within comfort settings. Runtime data is reported and displayed in 5 minute intervals. The vertical white line on the graph indicates the currently selected interval, with the timestamp shown underneath.

In the top graph, the horizontal bars indicate the Comfort Setting at the time, as well as the occupancy readings of the sensors at the time.

In this example, the thermostat's internal sensor (Basement) was reporting a temperature of 82F. The SmartSensor was reading 77F. The calculated average at the time was 79F. At this time, only the thermostat sensor was detecting occupancy.

 

Weather Impact

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The Weather Impact report shows you a breakdown of how often your thermostat called for heating or cooling each day of the month in comparison to the average outdoor temperature.

The coloured bars indicate equipment runtime. The black line indicates average temperature. The numbers underneath indicate the dates, with gray circled numbers indicating weekends.

 

 

 

Download Data

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From this menu you can download your runtime reports in .csv file format. These files can be opened and read in programs such as Microsoft Excel.

 

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