How can we help?
Mobile App & Web Portal
Answers to your questions about the ecobee app and Web Portal.
Family Accounts
Account Security
Using the ecobee App
Using the ecobee Apple Watch App
Using the Web Portal
- Energy Rating on HomeIQ
- Where can I find the data for my energy savings?
- Can I view what my ecobee has been doing in the past?
- Can the HomeIQ data from my previous ecobee thermostat be merged with the data from my new ecobee thermostat?
- How to build a schedule using the ecobee web portal
- Is the web portal free to use?
ecobee App Troubleshooting
Web Portal Troubleshooting
Need more help? Get in touch with our support team.