How can we help?
Answers to your questions about the new ecobee SmartBuildings platform.
- How to upgrade your Residential account to SmartBuildings
- What is ecobee SmartBuildings?
- What ecobee products work with SmartBuildings?
- What's the difference between SmartBuildings app and the Consumer app?
- How do I move thermostats from my consumer or EMS portal to SmartBuildings?
- How many ecobee thermostats can I manage in SmartBuildings?
- Do I have to buy all the SmartBuildings subscriptions I will ever need up-front?
- Is there a trial option for ecobee SmartBuildings or do I need to buy subscriptions right away?
- I already have many ecobee residential thermostats in my businesses. Can I use these with ecobee SmartBuildings?
- Do you offer any discounts on large orders?
- Can I still access my thermostats online without a paid subscription to SmartBuildings?