How can we help?
SmartBuildings
Answers to your questions about the new ecobee SmartBuildings platform.
SmartBuildings Basics
- How to add a Building
- How to add more Subscriptions
- How to upgrade your Residential account to SmartBuildings
- What is ecobee SmartBuildings?
- What ecobee products work with SmartBuildings?
- What's the difference between SmartBuildings app and the Consumer app?
SmartBuildings Features
SmartBuildings Pricing & Purchase
- Do I have to buy all the SmartBuildings subscriptions I will ever need up-front?
- Is there a trial option for ecobee SmartBuildings or do I need to buy subscriptions right away?
- I already have many ecobee residential thermostats in my businesses. Can I use these with ecobee SmartBuildings?
- Do you offer any discounts on large orders?
- Can I still access my thermostats online without a paid subscription to SmartBuildings?
SmartBuildings Accounts & Billing
Existing EMS Customers
Need more help? Get in touch with our support team.