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  1. ecobee Support
  2. ecobee Haven

How can we help?

  1. ecobee Support
  2. ecobee Haven

ecobee Haven

Subscription

  • Frequently Asked Questions

Using Haven

  • Smoke Alarm detection - Frequently Asked Questions
  • Home Monitoring and Arm Modes
  • My Location and Wi-Fi Presence
  • Autopilot and ecobee Haven
  • Activity Feed and Monitoring & Motion Feeds

Smart Home Integrations

  • How to Arm/Disarm your Home with Amazon Alexa

Troubleshooting

  • Troubleshooting

Need more help? Get in touch with our support team.

Chat with us

Mon to Fri: 11 a.m. to 7 p.m. EST

Send us a tweet

@ecobee

Email us

Send us a message

phone

1-877-932-6233 (Toll free)

1-647-428-2220 (International)

support hours

Monday to Friday
8 a.m. to 11 p.m. EST

Saturday & Sunday
9 a.m. to 9 p.m. EST

Holiday Hours

Monday, February 15
(Ontario Family Day)
9 a.m. to 9 p.m. EST


more resources

Compatibility checker

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Android mobile app

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