How can we help?
Using the Web Portal
- Energy Rating on HomeIQ
- Where can I find the data for my energy savings?
- Can I view what my ecobee has been doing in the past?
- Can the HomeIQ data from my previous ecobee thermostat be merged with the data from my new ecobee thermostat?
- Resetting your ecobee password
- How to Change your ecobee's Property Address
- How to build a schedule using the ecobee web portal
- Is the web portal free to use?
- What is the difference between Setting and Comfort Settings?
- How to add a Comfort Setting into my schedule
- Setting Low Temperature Alert