How can we help?
- Wi-Fi: FAQ, Setup Guide, and Troubleshooting
- My ecobee thermostat won't turn on. How can I troubleshoot?
- Troubleshooting accessory installations
- My air conditioning won’t turn on! How can I troubleshoot?
- I’m getting heat when calling for air conditioning. Help!
- My furnace won’t turn on! How can I troubleshoot?
- My ecobee is making a "clicking" noise and will not turn on!
- Why is my ecobee rebooting?
- If wires are not automatically detected during the guided setup, how can I configure the wires manually?
- Help! The local weather information isn’t showing up on my ecobee